Privacy policy

At Livpure, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or create a membership account.

1. Information We Collect

We may collect personal information including:

• Name
• Email address
• Mobile number
• Shipping & billing address
• Purchase history
• Membership account details and preferences
• Any information you voluntarily provide when contacting us

This information may be collected when you:
✔ create a membership account
✔ place an order
✔ subscribe to marketing communications
✔ participate in promotions or campaigns
✔ contact customer support

2. Membership Programme Data

When you create a Livpure membership account, the information provided will be used to:

• manage your membership tier, points, and rewards
• process purchases and order history
• provide member-exclusive benefits and promotions
• improve your shopping and brand experience

Livpure reserves the right to use membership data at its discretion for operational, marketing, and customer experience purposes, in accordance with applicable data protection laws.

3. How We Use Your Information

We use your information to:

• process and deliver orders
• manage your membership account and rewards
• communicate order updates and customer service matters
• send promotions, offers, and marketing communications (you may opt out anytime)
• improve website functionality and customer experience
• prevent fraud and ensure website security

4. Sharing of Information

We do not sell or rent your personal data.

Your information may be shared with trusted third parties only when necessary, including:

• payment service providers
• logistics and delivery partners
• website and system service providers

These partners are required to protect your information.

5. Data Protection & Security

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

6. Marketing Communications

If you subscribe to receive marketing messages, you may opt out at any time by:

• clicking the unsubscribe link, or
• contacting us directly.

7. Cookies & Website Tracking

Our website may use cookies to:

• improve site functionality
• remember your preferences
• analyse website traffic and performance

You may disable cookies through your browser settings.

8. Access & Updates to Your Information

You may request to access, update, or correct your personal information by contacting us.

9. Changes to This Policy

Livpure reserves the right to update this Privacy Policy at any time. Updates will be posted on this page.

10. Contact Us

If you have questions about this policy or your personal data, please send your query in our Telegram Chat:

https://t.me/LassieMannaChat